FAQS



FREQUENTLY ASKED QUESTIONS


Do you offer a delivery service?

We are currently not offering delivery options for Christmas.

Can I change my collection day?

If the collection day does not suit you then please let us know immediately so we can allocate you a different day. PHONE: 01446774113 or EMAIL: info@foragefarmshop.co.uk

How do I collect my Christmas order?

The access road to Forage Farm Shop and Kitchen via the new roundabout on the A48 is now open. Coming Westbound from Cardiff on the A48 it is the third exit (sign posted Penllyn Estate) off the first round about after the Cowbridge turning. Coming Eastbound from Bridgend on the A48 it is the first exit (sign posted Penllyn Estate) off the round about just before Cowbridge. Enter Penllyn Estate and drive down the private road; Forage is about 600m on your left.

When can I collect my Christmas order?

You can collect your order from Forage Farm Shop on your chosen collection slot:

Friday 22nd Morning (9:00 - 12:00) Afternoon (13:00 - 17:00) Evening (until 19:00)
Saturday 23rd Morning (9:00 - 12:00) Afternoon (13:00 - 17:00) Evening (until 19:00)
Sunday 24th Morning (9.30 - 10.30)

You will select a time slot at checkout. Please make sure that you stick to your allocated slot and give us a call if you cannot make it.

Can I change my collection day?

If the collection day does not suit you then please let us know immediately so we can allocate you a different day.

What if I can’t see the cut of meat I would like on the website?

Please call the shop on 01446774113.

Can I pay by cash?

We are only taking online payments via credit or debit card. Cash payments can only be taken if ordering in store where we will take a 50% deposit and then full payment on your collection day.

Can I recycle my box?

Yes, the boxes are recyclable. Under normal circumstances we would be happy for you to bring back your boxes so that we could reuse them, however, due to Covid-19, we are unable to do so for health and safety reasons.

Allergies and Intolerances

If you have any food allergies or intolerances, or simply want to query the ingredients used in any of our products, please
CALL: 01446 774113 or
EMAIL: info@foragefarmshop.co.uk
prior to placing your order.